
Resources: Who to Contact for Help
Not sure who to contact for help? Here is a list of the most common inquiries for the areas of Financial Aid, Student Accounts, Registrar and Academic Advising.
| Questions | Point of Contact |
|---|---|
| 1098-T | Student Accounts |
| 60 and Over Auditors Program | Registrar |
| A | |
| Academic Advisement Report — Graduate: how to interpret, missing credits, general questions (Contact your academic department) | Graduate School |
| Academic Advisement Report — Undergraduate: how to interpret, missing credits, general questions (Contact your academic advisor) | Undergraduate Academic Advising |
| Academic Withdrawal — Graduate (Contact your academic department) | Graduate School |
| Academic Withdrawal — Undergraduate (Contact your academic advisor) | Undergraduate Academic Advising |
| Account Inquiry on HUB | Student Accounts |
| Address Change | Registrar |
| Administrative Cancellation | Student Accounts |
| Advanced Placement Credit | Registrar |
| Aid for Part Time Study (APTS) | Financial Aid |
| Alternative Exam Credit | Transfer and Articulation Services |
| Alternative Loans | Financial Aid |
| Americorps | Financial Aid |
| Applying for Financial Aid (Free Application for Federal Student Aid-FAFSA) | Financial Aid |
| Apostille Seal | Registrar |
| Auditing Classes | Registrar |
| Authorized Payers | Student Accounts |
| B | |
| Billing Issues | Student Accounts |
| F | |
| Fee Waivers | Student Accounts |
| Finish in Four | Undergraduate Academic Advising |
| G | |
| General Change Forms | Registrar |
| Graduate Plus Loans | Financial Aid |
| Graduate/Professional Loans | Financial Aid |
| Graduate Tuition Waivers | Student Accounts |
| Grants | Financial Aid |
| I | |
| Incomplete Grades | Registrar |
| N | |
| Name Change | Registrar |
| New York State Residency | Student Accounts |
| Non-Matriculated Students — Graduate: academic progress as a non-matriculating student; policy clarification (Contact your academic department) | Graduate School |
| Non-Matriculated Students — Undergraduate: academic progress as a non-matriculating student; policy clarification (Contact your academic advisor) | Undergraduate Academic Advising |
| Not Enrolling at UB | Registrar |
| Not Returning to UB — Graduate (Contact your academic department) | Graduate School |
| Not Returning to UB — Undergraduate (Contact your academic advisor | Undergraduate Academic Advising |
| P | |
| Parent Plus Loans | Financial Aid |
| Payment Plan | Student Accounts |
| Pell Grant | Financial Aid |
| Perkins Loans | Financial Aid |
| R | |
| Recover a Letter Grade | Registrar |
| Refunds | Student Accounts |
| Refunds (Credit Cards) | Student Accounts |
| Registration Drop/Add Issues—Graduate | Registrar |
| Registration Drop/Add Issues—Undergraduate | Registrar |
| Repeat Class Policy: clarification of policy; questions about Course Enrollment Control Policy (Contact your academic advisor) | Undergraduate Academic Advising |
| Resign Questions — Graduate (Contact your academic department before resigning) | Graduate School |
| Resign Questions — Undergraduate (Contact your academic advisor before resigning) | Undergraduate Academic Advising |
| Resign Questions (how it affects billing) | Student Accounts |
| Resign Questions (How it affects financial aid) | Financial Aid |
| Return of Title IV Funds due to Discontinuance of Study | Financial Aid |
| S | |
| Satisfactory Academic Progress (SAP) | Financial Aid |
| S/U Grade (PDF) | Registrar |
| Scheduling | Registrar |
| Scholarships | Financial Aid |
| Scholarship Checks | Student Accounts |
| Schomberg Scholarships | Student Accounts |
| Schomberg Stipends | Financial Aid |
| Social Security Number changes or corrections | Registrar |
| Social Work Tuition Waivers | Student Accounts |
| Special Circumstances Appeals | Financial Aid |
| Stale Dated Refund Checks | Student Accounts |
| Student Medical Insurance | Student Medical Insurance |
| Study Abroad Financial Aid | Financial Aid |
| Summer Financial Aid | Financial Aid |
| SUNY Tuition Credit | Financial Aid |
| T | |
| TEACH Program | Financial Aid |
| Third Party Billing | Student Accounts |
| Third Party Billing (Including Military, International and VESID) | Financial Aid |
| Title IV Authorization (PDF) | Student Accounts |
| Tuition Assistance Program (TAP) | Financial Aid |
| Transcripts (Academic) | Registrar |
| Transfer and Articulation Services | Registrar |
| U | |
| Unmet Need Scholarship | Financial Aid |
| UUP Tuition Waivers | Student Accounts |
| Undergraduate Credit by Examination | Registrar |
| V | |
| VA Payments | Student Accounts |
| Veterans Financial Aid | Financial Aid |
| W | |
| Wire Transfers | Student Accounts |
| Withdrawal from a Combined Degree Program (PDF) | Registrar |
| WNY Cross Registration | Registrar |
| Work Study | Financial Aid |
Last updated: May 22, 2013 8:45 am EST



